- Digital Products
- Can I get my digital key refunded?
Can I get my digital key refunded?
You can ask for a refund at any moment, up until you display your key. Due to the nature of our digital products, we are only able to process a refund of a valid key, if you have not accessed the product yet!
To request a refund you simply need to follow these steps:
1. Hit Redeem key on the order, from the My Library section in your account
2. Select Request a refund, and do not display the key
3. Fill out the refund request and confirm
4. Your refund will be issued almost instantly
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