Product could not be delivered
In some situations, like when your payment takes more than expected to be confirmed, our system may not be able to assign a key to our order automatically. If that happens, you should see this error message below:
If you see this message while trying to complete your order, please do not worry! In such cases, the system will keep trying to give you a game key but if it doesn’t work, we will refund you automatically after some time.
Errors during payment
Can I get my digital key refunded?
What are the available paying methods on ENEBA?
Credit or debit card
What should I do if my transaction has failed?
We cannot connect to payment provider
Payment held by provider
Payment could not be processed
Payment has been declined
My PayPal payment was not completed. What can I do?
Can I get a refund after displaying my key?