- Digital Products
- Product Delivery
- Where can I find the product key that I purchased?
Where can I find the product key that I purchased?
After purchasing on Eneba, you will receive your product key in 2 ways and can check it through:
- Your ENEBA account, My Library section (Only available if you’re a registered user). To view the key, click on the View keys or Redeem key buttons on the right side of the product you're viewing.
- In your written email when making a purchase (it might be delivered to the spam/junk folder).
Please keep in mind that pre-ordered keys will be delivered on the day the game launches. You can find more information about pre-ordered games here.
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Can I get a refund on Steam for a game bought on Eneba?
I don't want to play the game anymore
Having technical issues with the product?
Can I return the product that I purchased and receive a refund?
Redeemed a key on Steam, but the game disappeared from my library
When I try to activate my product key I receive an error, what should I do?
Where can I see if my product can be activated in my country?
Can't see my purchased key
How to make a screenshot?
Money was charged but no key received