How to make a screenshot?

The simplest way to create a screenshot is to use a program provided by your Windows operating system called Snipping Tool. To use it you just have to follow these steps:

  • Click the Windows symbol in the bottom left corner of your screen
  • Start typing Snipping tool until you see the program on the list presented

  • Open the program and click New to create a new screenshot

  • Drag your mouse along the screen while holding the left mouse button to select the area you want to capture

  • Once you're happy with the result, click File > Save as...

  • Select the name and location of where you want to save the file

  • And done! You now have an image file that you can send us.

If you don't use a device with a Windows operating system, please check this link for more information on how to take a screenshot: 

As an alternative, we recommend using Lightshot, which is available for MAC and Windows operating systems. You can find the link to download it here

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