Eneba logo

How to contact the seller?

You can contact most sellers before purchasing the item by clicking "Message seller" button. Note that some sellers may have the chatting feature disabled. This may indicate that the seller does not want to negotiate the price of the item. In such cases, you can try searching for other listings of the same seller that may have the chatting function enabled. However, please respect seller's decision not to negotiate the price. When purchase is made you can no longer communicate with the seller, unless you receive your item significantly not as described or face other issues after receiving the item. In such case, after receiving your item, you will have 48 hours to either confirm the purchase or start a dispute. In the event of a dispute you will be able to communicate with the seller in order to resolve the issue.

Was this article helpful?
Still have questions?