What should I do if a game I installed shows a tracking issue in Snakzy?

If you see a tracking issues message in the Snakzy app, it means your gameplay activity isn’t being tracked correctly, and you won’t earn rewards until the issue is resolved.

Follow these steps to fix tracking issues and get back to earning rewards:

Check if you’re eligible

• New Players Only: Snakzy rewards only first-time players of a game. If you’ve played the game before on your current device (even outside Snakzy), you may no longer be eligible for rewards.

Check App permissions

• Make sure app tracking is enabled on your device.

• Ensure Snakzy and the game have the necessary permissions, such as access to usage data or app tracking permissions.

Use the same device

• Always install and play the game on the same device where you opened the offer in Snakzy.

• Download the game only through the Snakzy app’s offer link to ensure tracking works.

Avoid VPNs or Emulators

• Do not use VPNs or emulators, as they can disrupt tracking and prevent you from earning rewards.

 Restart & reopen

• Try restarting your device and reopening both the Snakzy app and the game.

Replace the offer

• If Snakzy detects a tracking problem, you may see an option to replace the offer with a new one. Tap it to get a fresh opportunity.

Pro Tip: For accurate tracking, always install games through the Snakzy app and follow the offer link provided.