- FAQ
- FAQ by Snakzy
- Earning Rewards
- I completed a task, but it doesn’t show as completed. What should I do?
I completed a task, but it doesn’t show as completed. What should I do?
If you’ve completed a task but it’s not showing as completed in the Snakzy app, here are some steps to follow:
Double-Check your session
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Ensure you ended your gaming session properly by tapping “Stop & Claim Rewards” in the Snakzy app. If you don’t stop the session, your progress may not be counted.
Allow some time to pass
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Sometimes, there can be a short delay before rewards appear in your account. Please wait a few minutes and check again.
Still missing rewards?
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If your coins still haven’t appeared after following the above steps, please contact our customer support team. We’ll investigate the issue and help you get your rewards as soon as possible!
Pro Tip: To ensure smooth tracking, always install games and start tracking directly through the Snakzy app.
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