- FAQ
- Digital Products (Keys)
- Select the error you are getting on the platform
- Something went wrong
Something went wrong
This error means that the servers of Xbox are going through some technical issues.
Please check the Xbox Status page. If servers appear as limited or major outage, you won't be able to redeem your key until Microsoft fixes it.
Please wait and try to redeem it again later.
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An error has occurred during the transaction
Check the instructions that came with your code
Code not found
Code was already redeemed
Please enter a valid code
Something happened on our end
Try again later
Unable to redeem a 25-character digital code on Xbox
Waiting a bit might help
This code is not yet active
This code wasn't activated by the retailer