- Perguntas Frequentes
- Digital Products
- Product Delivery
- I purchased an Xbox subscription, but the time I received is not what I expected
I purchased an Xbox subscription, but the time I received is not what I expected
If you already own one of these subscriptions, when redeeming another type of membership, it will convert automatically.
If you already had Game Pass Ultimate and you bought an Xbox Live Gold subscription, it will automatically change to Game Pass Ultimate following these rates:
Can I get a refund on Steam for a game bought on Eneba?
I don't want to play the game anymore
Having technical issues with the product?
Can I return the product that I purchased and receive a refund?
Redeemed a key on Steam, but the game disappeared from my library
When I try to activate my product key I receive an error, what should I do?
Where can I see if my product can be activated in my country?
Where can I find the product key that I purchased?
Can't see my purchased key
How to make a screenshot?
Money was charged but no key received
I purchased a PSN subscription, but the time I received is not what I expected