Store

Vendor's terms and conditions

• Business details

  • Business name

    Genuren Codes Limited

  • Business address

    Room 1602,16/F,Lucky Centre,No.165-171 Wan Chai Road,Wan Chai,Hong Kong, Hong Kong, Wan Chai, 999077, Hong Kong, SAR China

• Payment

  • Authorization

    Instant auto-approval

  • Available methods

    Provided by ENEBA

  • Invoices

    Does not issue invoices

• Delivery

  • Authorization

    Instant auto-approval

  • Time

    Instant auto-approval

  • Preorders

    On release day

• Warranty

  • Term

    24 months

  • Available solutions

    Refund or replacement

  • Conditions

    Proof of deficiencies

• Complaints

  • Channel

    ENEBA help center

  • First reply*

    120 hours

  • Dispute resolution*

    140 hours after the first reply

• Returns

  • Term

    14 days

  • Conditions

    Only if Digital Content has not been viewed Digital Content delivered via direct top-up method cannot be returned

• *Counting only our response time