Store
Genuine Games
9.40
Current rating
More than 3 years
Selling on Eneba
Cannot be issued
Invoices
More than 1k+
Sold items in 6 months
4.5% - 5.0%
Tickets ratio
96 hours after first reply
Dispute resolution time
Results found: 12
Results found:12
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Vendor's terms and conditions
Payment
- Authorization
Instant auto-approval
- Available methods
Provided by ENEBA
- Invoices
Does not issue invoices
Delivery
- Authorization
Instant auto-approval
- Time
Instant auto-approval
- Preorders
On release day
Warranty
- Term
- Available solutions
Refund or replacement
- Conditions
Proof of deficiencies
Complaints
- Channel
ENEBA help center
- First reply*
72 hours
- Dispute resolution*
96 hours after first reply
Returns
- Term
14 days
- Conditions
Only if Digital Content has not been viewed Digital Content delivered via direct top-up method cannot be returned
- *Counting only our response time