Store

Genuine Games

9.40

Current rating

More than 3 years

Selling on Eneba

Cannot be issued

Invoices

More than 1k+

Sold items in 6 months

Below 0.2%

Tickets ratio

96 hours after first reply

Dispute resolution time

Vendor's terms and conditions

Payment
- Authorization
  Instant auto-approval
- Available methods
  Provided by ENEBA
- Invoices
  Does not issue invoices
Delivery
- Authorization
  Instant auto-approval
- Time
  Instant auto-approval
- Preorders
  On release day
Warranty
- Term
- Available solutions
  Refund or replacement
- Conditions
  Proof of deficiencies
Complaints
- Channel
  ENEBA help center
- First reply*
  72 hours
- Dispute resolution*
  96 hours after first reply
Returns
- Term
  14 days
- Conditions
  Only if Digital Content has not been viewed Digital Content delivered via direct top-up method cannot be returned