How should I select item's condition?
It is important to list the item's condition correctly in order to prevent any misunderstandings and unreal expectations for the buyer. Take a look at this common framework of picking the right condition for the item:
- New – A brand-new, unused, unopened, undamaged item in its original packaging;
- Like new – Used item with absolutely no signs of wear. Free of defects, in mint condition;
- Good – An item that has been used previously. The item may have some signs of cosmetic wear but is fully operational and functional;
- Fair – The item is used and has multiple cosmetic flaws or functional defects. Is not fully operational but the core functions are working properly;
- Poor – An item that does not function as intended and is not operational. This includes items that are defective in ways that render them difficult to use, items that require service or repair, or items missing essential components.
Friendly tip: if you're still not sure about the condition of the item - select a worse one than it might be in reality. Buyer will just be happier if they receive an item in better condition than expected.