Store
Oasis
Can be issued
Invoices
96 hours after first reply
Dispute resolution time
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Vendor's terms and conditions
Payment
- Authorization
Instant auto-approval
- Available methods
Provided by ENEBA
- Invoices
Issues invoices
Delivery
- Authorization
Instant auto-approval
- Time
Instant auto-approval
- Preorders
On release day
Warranty
- Term
- Available solutions
Refund or replacement
- Conditions
Proof of deficiencies
Complaints
- Channel
ENEBA help center
- First reply*
72 hours
- Dispute resolution*
96 hours after first reply
Returns
- Term
14 days
- Conditions
Only if Digital Content has not been viewed Digital Content delivered via direct top-up method cannot be returned
- *Counting only our response time