- FAQ
- Seller FAQ
- Seller Account
- How often merchant rating is recalculated?
How often merchant rating is recalculated?
Vendor ratings are recalculated every Monday, based on performance data from the previous 14 days.
Was this article helpful?
Still have questions?
Related topics
How can I change my store logo and vendor name?
Can I create a secondary account for my staff?
Can I change my account status from individual to business/company?
Can I raise my daily/monthly Eneba balance top-up limit?
Is it mandatory to have sales at all times to keep my seller account active?
I have been banned, how to continue selling?
Why didn't I get a "Top vendor" badge?
I have already solved all the issues, but my rating is still the same. Why is that?
I listed a bad product by accident and it affected my rating. Is there any way to recover my rating?