I cannot redeem my coins. What should I do?

If you’re having trouble redeeming your coins, here’s what you can do:

1. Take a screenshot of the error message or issue you’re experiencing.

2. Contact our customer support team and share the screenshot along with a brief description of the problem.
   
   

Our team will review your case and assist you in resolving the issue as quickly as possible.

Pro Tip: Having screenshots ready helps us resolve your issue faster!