Bought the same game twice

We strongly recommend always double-checking your order so such an issue won't occur while shopping at our store. 

You can ask for a refund at any moment up until you display your key. Due to the nature of our digital products, we are only able to process a refund of a valid key if you have not accessed the product yet! 

To request a refund, you simply need to follow these steps:

1. Hit Redeem key on order from the My Library section in your account


2. Select Request a refund, and do not display the key


3. Fill out the refund request and confirm

4. Your refund will be issued almost instantly

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