- Часто задаваемые вопросы
- Digital Products
- Product Delivery
- Where can I see if my product can be activated in my country?
Where can I see if my product can be activated in my country?
Most games on Eneba can be activated anywhere, however, some might be available to certain regions. You can find region tags for where the game is available on the product page:
- GLOBAL (available everywhere)
- EUROPE (Europe)
- NA (North America)
- RU/CIS (Russia/Commonwealth of Independent States)
- LATAM (Latin America)
- ASIA (Asia)
On the product page, you will see if the game is available to you based on your current location.
Please keep in mind to check the section Important notice as well. Some products might be indicated as GLOBAL but have some exceptions, for example, they are not available in certain countries. If there are any limitations, they will be indicated in the notice.
Can I get a refund on Steam for a game bought on Eneba?
I don't want to play the game anymore
Having technical issues with the product?
Can I return the product that I purchased and receive a refund?
Redeemed a key on Steam, but the game disappeared from my library
When I try to activate my product key I receive an error, what should I do?
Where can I find the product key that I purchased?
Can't see my purchased key
How to make a screenshot?
Money was charged but no key received
I purchased an Xbox subscription, but the time I received is not what I expected
I purchased a PSN subscription, but the time I received is not what I expected