How do I change my phone number or email in Snakzy?

Phone number

• For security reasons, you cannot change your phone number directly from inside the Snakzy app. If you need to update your number, please contact our support team and we’ll help you through the process. We’ll let you know what information or documentation is needed to safely verify and process the change.

Email address

• It is not possible to change it or transfer your account information from one email to another. If you want to use a different email, the current account would need to be deleted and a new one created. For this process, you will need to contact us, and we will be glad to help you!

Please note that your Snakzy account is linked to your Eneba account, so any changes must remain synchronized on both sides. Because of this, these requests need to be handled manually by our support team.

Pro Tip: When signing up, double-check your email and phone number to ensure they’re correct. This helps avoid issues with account access or reward delivery.