- Physical Products
- I'm a Seller
- Selling Process
- How does reputation work?
How does reputation work?
Your selling reputation is seen by the buyers as a Review Rating.
After confirming a purchase, the buyer will be able to leave either a positive, neutral, or negative review for the experience they had. If the buyer does not review you, you will receive an auto-positive review.
You will receive an auto-negative review for canceling or unfulfilling your sale. Do your best to avoid canceling sales as this behavior damages your review rating.
Your Review Rating is a ratio of positive reviews to all reviews.
If you feel that you've received an unfair review due to technical failure or malicious buyer - feel free to contact our customer support for help.
Was this article helpful?
Still have questions?