- Digital Products
- Buying Process
- Bought the same game twice
Bought the same game twice
We strongly recommend always double-checking your order so such an issue won't occur while shopping at our store.
You can ask for a refund at any moment up until you display your key. Due to the nature of our digital products, we are only able to process a refund of a valid key if you have not accessed the product yet!
To request a refund, you simply need to follow these steps:
1. Hit Redeem key on order from the My Library section in your account
2. Select Request a refund, and do not display the key
3. Fill out the refund request and confirm
4. Your refund will be issued almost instantly
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