An unexpected error has occurred

Steam is having technical issues due to the following reasons:

  • Some kind of a temporary processing issue caused by a hiccup on the Steam client’s or the server’s end.

  • An IP proxy or VPN being in effect. The Steam store is programmed to decline any actions initiated while the client’s IP address is masked or spoofed.

  • Steam servers being down.

How can you solve it?

  • Retry redeeming your code.

  • Disable any VPNs you have turned on.

  • Wait for the underlying issue to be resolved.

  • Contact Steam Support.

 

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