What if I made the payment but the balance/credits won’t appear?

There could be several reasons why you haven't received the credits for your game after successful payment. Please check the following:

Wait for a few moments. In some cases, there might be a slight delay in the delivery of credits. Give it a few hours and check again to see if they have been credited to your account.
Check your account balance. Verify if the credits have been added to your account balance. Sometimes the credits may not be visible immediately, but they should reflect in your overall balance.
If after a few hours, the system doesn’t provide you with the product, please reach out to our support team.

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