I did not receive any email confirmation of my purchase

Please check that you used the correct email address when you made your purchase. Just in case, also check your spam folder.

You can also check your orders in My Library, where all the information, including the key, is provided.

Please also check if the transaction was successful and if you received a payment confirmation from your payment provider.

If you still cannot find any information about the particular purchase, please contact our Support Team.