Store
Vendor's terms and conditions
Business details
- Business name
Statero Limited
- Business address
UNIT 1603, 16/F THE L. PLAZA,UNIT 1603, 16/F THE L. PLAZA, Sheung Wan, Hong Kong, HONG KONG, Hong Kong, SAR China
Payment
- Authorization
Instant auto-approval
- Available methods
Provided by ENEBA
- Invoices
Does not issue invoices
Delivery
- Authorization
Instant auto-approval
- Time
Instant auto-approval
- Preorders
Up to 1 day after release
Warranty
- Term
- Available solutions
Refund or replacement
- Conditions
Proof of deficiencies
Complaints
- Channel
ENEBA help center
- First reply*
120 hours
- Dispute resolution*
140 hours after the first reply
Returns
- Term
14 days
- Conditions
Only if Digital Content has not been viewed Digital Content delivered via direct top-up method cannot be returned
- *Counting only our response time