PaysafeCard prepaid cards | E-money top-up

Perguntas frequentes

• How do I top up my PaysafeCard?

  To top up your Paysafecard account, you first need to register a myPaysafecard account on the main page of https://www.paysafecard.com/en-gb/. After registration, click on the “+” icon in the Paysafecard account dashboard, where you will then be led to the top up page, enter your purchased Paysafecard PIN and then the balance of the PIN will be added to your Paysafecard account.

• How can I check my PaysafeCard balance?

  You can check your remaining PaysafeCard balance directly by visiting https://www.paysafecard.com/en-gb/balance-check/ and inputting your 16-digit code.

• When does the PaysafeCard code expire?

  A Paysafecard code does not expire and remains active indefinitely until all of its associated balance is fully spent. Though it should be noted that all purchased Paysafecard PIN’s will incur a monthly maintenance fee, which starts 30 days after the initial purchase. To avoid this fee, you can either spend all of the associated funds directly, or load them onto a Paysafecard account.

• Are there regional restrictions when using the PaysafeCard PIN?

  All PaysafeCard products are region specific and you would always need to make sure that you are purchasing your PaysafeCard product for the exact region that you are currently based in.

• How do I purchase with PaysafeCard online?

  PaysafeCard can be used on any platform that accepts it as a payment method without the need of directly redeeming it by simply via the use of your 16-digit PIN code, by entering it during payment directly. You can also register a PaysafeCard account through the PaysafeCard portal of https://www.paysafecard.com/ to add money directly to it via the use of your 16-digit PIN and then afterward use your account for future purchases.

• Are there any fees or charges when paying with a PaysafeCard top-up?

  Purchases via the use of PaysafeCard do not normally have any payment fees associated with it. However, fees may apply in situations where a PaysafeCard code has not been used within a certain period of time (normally 12 months) and additionally, some retailers may charge a service fee on their end when using a PaysafeCard during checkout.