My payment was successful but I haven’t received the credits for my game yet

There could be several reasons why you haven't received credits for your game after a successful payment. We recommend to:

 

1. Wait for a few moments. In some cases, there might be a slight delay in the delivery of credits. Give it a few minutes and check again to see if they have been credited to your account.

2. Check your account balance. Verify whether the credits have been added to your account balance. Sometimes the credits may not be visible immediately, but they should reflect in your overall balance.

3. If after a few minutes the system doesn’t provide you with the credits, you will get automatically refunded for your purchase to try again.