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Regulamin subskrypcji Eneba Duck

Version 1.0, last amended 2022-10-28

1. General

These ENEBA Duck Subscription Terms and Conditions (hereinafter Subscription Terms) govern your purchase of a ENEBA Duck Subscription (hereinafter the Subscription) that renews automatically and includes specific benefits and discounts defined in these Subscription Terms. The Subscription is subject to these Subscription Terms as well as ENEBA Terms and Conditions which are incorporated herein by reference. 

Capitalized terms not defined in these Subscription Terms have the meaning set out in the ENEBA Terms and Conditions.

2. What is it and what do you get?

The Subscription is an automatically renewing membership program requiring recurring monthly payments of a subscription fee hereinafter the Fee). With the Subscription, the User can receive specific benefits and discounts defined in these Subscription Terms. The Subscription lasts for one month, and is renewed automatically.

Each User that purchases the Subscription shall receive:

  • 10% monthly discount (hereinafter the Discount) for up to 10 digital products purchased on ENEBA Platform (subject to the requirements and limitations stated in Section 3 of the Subscription Terms). Discount applies only to the price of the product, and does not apply to any fees of the Platform;
  • special 1-day early access to ENEBA sales and exclusive gaming content.

ENEBA may add additional benefits to the Subscription at any time.

3. Requirements and limits

The Subscription is currently available only for the Users from European Union countries who have created an ENEBA Account. Users from other countries are not able to purchase the Subscription. However, ENEBA may make the Subscription available to Users from other countries at a later date.

Subscription’s Discount is available for up to 10 digital items purchased on the Platform, excluding:

  • ENEBA Gift Cards;
  • Non-gaming products (such as non-gaming gift cards, coupons, vouchers);
  • Products that are a part of a promo deal (including various discount codes) or already have a discount of 10% or more.

Discount applies only to the price of the product (any Platform and services fees are not discounted). Maximum available Discount per product is 2.5 EUR (if the item costs 25 EUR or more).

4. Price and payment

The Fee of the Subscription is 3 EUR per month (or equivalent local currency, as explained in the Annex 1 - Pricing Table). Price is inclusive of applicable taxes. If the User chooses to pay for the Subscription in local currency by PayPal, prices might slightly differ from the ones provided by ENEBA.

Available payment methods are displayed upon checkout.

The Subscription activates following successful payment of the Fee for one calendar month, and then renews automatically for each subsequent month. If initial payment is unsuccessful, ENEBA will attempt to initialize payment again in 24 hours. If the subsequent payment is unsuccessful, the Subscription will not activate, and the purchase of Subscription will be canceled. If you had previously successfully purchased the Subscription, failure to make a payment will result in cancellation of the Subscription and loss of associated benefits.   

4. Cancellation

You can cancel your Subscription at any time preceding the renewal date of your Subscription. You can cancel your Subscription in the “Subscription” tab in your User Account dashboard.

If you cancel your Subscription, you will still have access to the benefits of the Subscription until the end of the ongoing payment cycle that you have paid for. All monthly payments are non-refundable and non-transferable and will not be refunded for any cancellation initiated during a billing cycle.

5. Changes to Subscription terms

ENEBA may modify the terms and contents of the Subscription or stop offering the Subscription in one or several countries or discontinue the service and reserves the right to do so. However, ENEBA will not make changes to the Subscription that have a notable adverse affect (such as removal or reduction of one of the benefits) on you without giving a minimum of a 14-day prior written notice. Changes increasing your subscription fee are given a 30-day prior written notice. The changes will enter into force automatically after the notice period, but you can cancel your subscription in accordance with the instructions in Section 5 above. 

ENEBA is entitled to terminate the Subscription of a User with immediate effect if: (i) the User abuses the Subscription or causes any harm or detriment to ENEBA, Vendors, other Users; (ii) ENEBA has reasonable belief of fraudulent acts by the User when using the Subscription, or (iii) the User otherwise fails to comply with the obligations arising from these Subscription Terms, ENEBA Terms and Conditions or applicable laws. ENEBA reserves the right to withhold already paid Subscription charges if the Subscription is terminated due to a circumstance defined in this section.

6. Personal data

ENEBA Privacy Notice available here describes our processing of personal data in relation to your User Account and the Subscription. 

We will not use or collect any additional personal data from you due to the Subscription, except the details of your Subscription plan, including the price, payment method, validity time and benefits included. 

ENEBA processes the above personal data to be able to offer the Subscription to you under the contract between you and ENEBA. We use the data to enable you to use the benefits of your Subscription and show the status and handle your payments of the Subscription. If you contact our customer service, we will use the information provided by you to answer your questions or solve your complaint. 

In addition to the above, ENEBA also processes the personal data to comply with legal obligations, including those related to accounting requirements, and also based on our legitimate interest to further improve our service, develop new service, improve user experience and the Platform.

7. Complaints

Please contact support@eneba.com without undue delay in case you notice any unauthorized charges on your Subscription payment method or in case you have a complaint with the Subscription.

The Subscription and/or any of its features may be unavailable, inaccurate or interrupted from time to time for a variety of reasons and ENEBA is not responsible for such unavailability. 

Subscription and all the information accessible through it are provided for information purposes only on an "as is" and "as available" basis. We make no warranties, representations, or guarantees of any kind, express or implied, including but not limited to, accuracy or completeness of the Subscription or the availability thereof. 

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including but not limited to, implied warranties or merchantability and fitness for a particular purpose of the Subscription.


Annex 1: Pricing table




Subscription price 


Bulgarian lev (BGN)


Czech Republic

Czech koruna (CZK)

76 CZK


Danish krone (DKK)

23  DKK


Forint (HUF) 

1260 HUF


Polish złoty (PLN) 

14.7  PLN


Romanian leu (RON)

15.15  RON


Swedish krona (SEK) 

33 SEK