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Preguntas frecuentes

• How do I top up a PaysafeCard?

  To top up your Paysafecard account, you first need to register a myPaysafecard account on the main page of https://www.paysafecard.com/en-gb/. After registration, click on the “+” icon in the Paysafecard account dashboard, where you will then be led to the top up page, enter your purchased Paysafecard PIN and then the balance of the PIN will be added to your Paysafecard account.

• How long is my PaysafeCard voucher valid for?

  A Paysafecard code does not expire and remains active indefinitely until all of its associated balance is fully spent. Though it should be noted that all purchased Paysafecard PIN’s will incur a monthly maintenance fee, which starts 30 days after the initial purchase. To avoid this fee, you can either spend all of the associated funds directly, or load them onto a Paysafecard account.

• How do I use my PaysafeCard code online to make a payment?

   PaysafeCard can be used on any platform that accepts it as a payment method without the need of directly redeeming it by simply via the use of your 16-digit PIN code, by entering it during payment directly. You can also register a PaysafeCard account through the PaysafeCard portal of https://www.paysafecard.com/ to add money directly to it via the use of your 16-digit PIN and then afterward use your account for future purchases.

• What are the fees and limits associated with using PaysafeCard?

  PaysafeCard single payment limits and fees depend and vary on a country by country basis and whether or not a payment is made only via the use of a PaysafeCard PIN or with a PaysafeCard account. You can find out about fees and limits specific to your region here: https://www.paysafecard.com/en/fees-limits/

• Are there any geographical restrictions on the PaysafeCard?

  All PaysafeCard products are region specific and you would always need to make sure that you are purchasing your PaysafeCard product for the exact region that you are currently based in.

• How do I check my PaysafeCard balance?

  You can check your remaining PaysafeCard balance directly by visiting https://www.paysafecard.com/en-gb/balance-check/ and inputting your 16-digit code.