- FAQ
- Seller FAQ
- Seller Payouts
- My payout was refunded. Why?
My payout was refunded. Why?
Several factors may cause a failed withdrawal, such as incorrect banking details or the recipient bank declining the payment. Please ensure that all account information is accurate and try again.
For further assistance, feel free to contact us at hw@eneba.com.
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When will I received my withdrawal / Why does my withdrawal shows as completed, I haven't received my payment yet?
Would it be possible to get a lower payout time?
What are expedited payout options?
I am new vendor and I cannot used expedite payout option, why?
How do I change my PayPal withdrawal account?
What is current commision rate and what is my freeze time?
Is it possible to cancel a withdrawal I requested?