- FAQ
- Seller FAQ
- Seller Account
- I listed a bad product by accident and it affected my rating. Is there any way to recover my rating?
I listed a bad product by accident and it affected my rating. Is there any way to recover my rating?
The rating is automatically calculated by the system based on your sales performance and any issues over the past two weeks. While it may improve over time with consistent positive activity, it cannot be adjusted manually.
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Mga kaugnay na paksa
How can I change my store logo and vendor name?
Can I create a secondary account for my staff?
Can I change my account status from individual to business/company?
Can I raise my daily/monthly Eneba balance top-up limit?
Is it mandatory to have sales at all times to keep my seller account active?
I have been banned, how to continue selling?
Why didn't I get a "Top vendor" badge?
How often merchant rating is recalculated?
I have already solved all the issues, but my rating is still the same. Why is that?