- FAQ
- Digital Products (Keys)
- Select the error you are getting on the platform
- The product code you’ve entered is not valid
The product code you’ve entered is not valid
- Make sure you are redeeming the code here.
- Follow the Activation guide.
- Double-check to see if you haven’t mistyped your key. I, L, and 1 can look alike, as well as V and Y, and 0 and O.
- If the currency of the code you are attempting to redeem is different than the region’s you are located in, you will not be able to redeem this gift card to your account.
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